Service portfolio

Managed services first.
Platform capabilities behind them.

NEXA still leads with three flagship managed programs. The difference now is that those programs are backed by a growing operating platform for web chat, lead routing, messaging, voice, booking automation, and CRM lifecycle work.

Flagship managed services

Commercial programs NEXA sells directly

These are the primary commercial offers. Each one is a managed program with a strategic operating layer behind it rather than a one-off deliverable.

Flagship service

AI Marketing & AEO

Build a managed answer-engine visibility program that makes your brand easier to understand across AI search and modern discovery surfaces.

Entity and topic coverage planningAnswer-ready content and knowledge inputsStructured reporting and review queues
Flagship service

AI Operations & Automation

Replace manual friction with a managed operations program that hardens intake, automation coverage, and change visibility.

Automation roadmap and rollout planningIntegration health and deployment visibilityIncident, blocker, and review-needed tracking
Flagship service

Advanced Google Ads

Run a cleaner Google Ads program with tighter measurement, better lead handling, and a more credible loop between spend and outcomes.

Campaign structure and budget disciplineLanding-page and intent alignment reviewsOptimization queues tied to lead quality

Additional services

Productized platform capabilities NEXA now delivers

These are the newer solutions already represented inside the NEXA OS platform and customer portal. They can sit underneath the flagship programs or be introduced as focused add-ons.

Platform capability

AI Website Concierge

A web-first concierge layer that turns site traffic into cleaner conversations, captured intent, and better handoffs.

website-concierge
Platform capability

Lead Qualification & Routing

AI-assisted qualification that shortens response times while keeping CRM records, handoff notes, and buyer context cleaner.

lead-qualifier
Platform capability

Messaging Follow-Up Systems

Messaging systems that keep the follow-up loop moving after forms, chats, bookings, and dropped conversations.

follow-up-agent
Platform capability

Voice & Missed-Call Recovery

A voice coverage layer for missed calls, overflow, and after-hours demand that still needs a clean next step.

missed-call-textback
Platform capability

Appointment Automation

Booking automation that reduces manual back-and-forth while keeping policy rules, reminders, and context intact.

appointment-setter
Platform capability

CRM Hygiene & Reactivation

Ongoing CRM hygiene and reactivation work that keeps your data usable and uncovers revenue hidden in stale records.

crm-hygiene-agentreactivation-agent

How it fits together

The flagship services stay top-level. The platform handles the moving parts.

This keeps the commercial story simple for customers while making the underlying delivery system much more productized and operationally visible.

AI Marketing & AEO

Managed by NEXA

Managed answer-engine visibility program covering entity positioning, content systems, and reporting.

Website ConciergeLead QualificationMessaging Follow-Up

AI Operations & Automation

Managed by NEXA

Managed automation program for intake, workflow orchestration, integrations, and operator visibility.

Messaging Follow-UpVoice RecoveryAppointment AutomationCRM Hygiene

Advanced Google Ads

Managed by NEXA

Managed paid acquisition program centered on measurement discipline, lead quality, and post-click improvement.

Lead QualificationMessaging Follow-UpAppointment Automation